Privacy Policy

At The Divine Tales, your privacy is our priority. We are committed to protecting your private details.

How Do We Use The Information We Collect?

1. When you fill out any forms on our website:

We request that you complete a form with your name, address, and email address. The Divine Tales does not share data with trusted partners who assist us with statistical analysis. Your personal information is only used to complete orders. This information will never be sold, given, rented, or exchanged to anyone else without your permission for any reason other than order fulfilment.

2. Your credit card/debit card information:

We have no control over your credit/debit card information because it is safely stored with our cash-free payment gateway partners. We do not have access to this information.

3. Our Use of Log Files:

When you visit our site, we log your IP address, browser type, and access times automatically. This information is used to evaluate site performance, analyse where visitors are coming from, and maintain track of clickstream data (the screens our users visit on our site). This information aids us in determining which material our users find most enticing, allowing us to enhance your site experience. The information in log files is not linked to any personally-identifying information.

4. Site Security:

Your personal information is handled with utmost care by all of our staff. Our security policies are to be learned and followed by all personnel. Only critical management personnel have access to members' personal information. Our web security is regularly reviewed, and the information is password protected and encrypted. Your personal password is never disclosed to any of our staff members.

5. Correcting/Updating Your Personal Information:

You may correct/update your personal information after becoming a subscriber by selecting the 'My Account' link at the top or bottom of any page, entering your user ID (email address) and password when requested, and then clicking the Edit Information button. The changes you make will be promptly reflected in our databases. If you wish to delete your account, you can contact our support team using the contact us area.

6. Links To Other Sites:

There may be links to other websites on this site. Please note that clicking on any of these links may redirect you away from The Divine Tales website to another site. These external sites may collect or request information from you independently, and we recommend reviewing their privacy policies as they may differ from ours.

7. Communication:

We may send you periodic email messages to inform you about new products, remind you to provide feedback, or offer special promotions. You will also receive messages from us 1) if you contact us for a specific reason, 2) to receive communications and shipment updates for your purchases, or 3) if we need to contact you for administrative purposes. Promotional materials will not be included in administrative emails.

8. Our Use of Cookies:

Cookies are small pieces of data stored on your computer's hard drive by your browser that allow our website to recognize you when you visit. Our website's functionality is not dependent on cookies. We may use session cookies to provide a seamless online experience and combine them with log files to better understand site activity and analyze demographic data in aggregate form. If your browser is set to reject cookies, our site will not recognize you when you visit, and you will need to manually enter your ID and password.

9. Your Feedback is Always Welcome:

We value your feedback and questions regarding our privacy policy, as well as any other concerns you may have. Please feel free to contact us via email at support@thedivinetales.com.