Returns Policy
Thank you for shopping at The Divine Tales. We are committed to providing you with an exceptional shopping experience and want you to be completely satisfied with your purchase. If for any reason you are not entirely pleased, we're here to help.
Returns
You have 30 calendar days to return an item from the date you received it. You can expect to receive a return decision within 5 to 7 business days of us receiving your item.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Contact Us
If you have any questions on how to return your item to us, contact us at info@thedivinetales.com.
This Return Policy is effective as of 20/06/2024. We reserve the right to amend this policy at any time without prior notice.
